Keynote: Complaining Effectively Can Change the World
Quoi:
Keynote
Quand:
10:00 AM, Mardi 20 Avr 2021
(1 heure 15 minutes)
Où:
Session virtuelle
Cette session est dans le passé.
L'espace virtuel est fermé.
Comment:
We all want to make the world a better place, but most of us don’t know where to start. Our keynote, Amy Fish, can turn a raving
rant into a complaint that works. In this talk, Amy walks you through six tips for complaining effectively – each illustrated with a
colorful anecdote. Whether you want equal pay for equal work or you’re just looking for a side of fries, Amy’s tips will show you
how you can be instrumental in changing your life – and the world – for the better.
Amy Fish is the Ombudsperson at Concordia University and the author of I Wanted Fries with That: How to Ask for What You Want and Get What You Need (New World Library 2019) and The ART of Complaining Effectively (Avmor 2014). Amy is responsible for promoting fairness and making sure everyone’s voice is heard. Prior to Concordia, Amy was an Ombudsperson in the health care sector. Amy regularly teaches, speaks and writes about how complain effectively
Personnes inscrites
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Angela Guadagno
Academic Associate, TLS, McGill University -
Debra Dell
student -
Wenbin Liu
PhD Student, Concordia University -
Stephen Phung
M.A. Student, Concordia University -
Cindy Ives
Professor, Distance Education, Athabasca University -
Carol Sparkes
Instructional Designeer, Thompson Rivers University -
Barbara Komorowski
Video Producer, Canada School of Public Service -
Mariya Georgieva
Conference Planner, Concordia University -
Eva Zeng
Senior Learning Developer, Schluter Systems -
Yirong Wang
Volunteer, Concordia University -
Sheila Kavousi
Educational Technologist- E Learning Developer -
Sarah Bartosh
Instructional Designer, Canadian Standards Association -
Yamna Ettarres
Learning Technology Specialist, KnowledgeOne inc -
Atalie Dufour
Learning Experience Designer, KnowledgeOne / eConcordia -
Rosa Cerone
Internship Coordinator, Concordia University -
John Murray
Instructional Designer, G. Raymond Chang School of Continuing Education, Ryerson University -
Nadine Ciamarra
Learning Experience Designer, KnowledgeOne -
Erica Hargreave
Documentary Storyteller - Interactive Media Producer - Instructor - Student, StoryToGo -
Eric Hatch
Lead Learning Experience Designer, KnowledgeOne inc. -
Erika Giraldo
Lead Learning Experience Designer, Pedagogy/UDL Specialist, KnowledgeOne inc -
Samira Karim
Volunteer, Concordia University -
Stefan Krueger
KnowledgeOne inc -
Adnan Qayyum
Associate Professor, Athabasca University -
Jenny Stodola
Educational Developer & Instructional Designer, Queen's University - Faculty of Health Sciences -
Giuliana Cucinelli
Associate Professor, N/A -
David Macdonald
Distance Learning Program Development Specialist, University of Guelph -
Jennifer Walsh Marr
lecturer, UBC Vantage College -
Farnaz Gholami
Learning Experience Designer, KnowledgeOne inc -
Sharif Afsaneh
Faculty Liaison/Senior Project Manger, The University of British Columbia -
Aga Palalas
Associate Professor, Open, Digital & Distance Education, Athabasca University -
Alicia Cundell
Teaching Consultant, Concordia University -
Naomi Cloutier
Associate Director - Curriculum Services, Open Learning, Thompson Rivers University -
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Stephen Downes
Researcher, National Research Council Canada -
C.F. Crowley
Manager - Learning Design, UBC Centre for Teaching -
Mae Doran
Doctoral student, Centre of Distance Education, Athabasca University -
Mollie O'Neill
President -
Ryan Lahti
Technology Adoption Consultant, University of Toronto -
Bart Simon
Associate Professor, Concordia University -
Helena Prins
Advisor, Learning and Teaching, BCcampus -
Julie Maier
Instructional Designer, University of Saskatachewan -
Dani Collins
Supervisor, Editing & Copyright, Thompson Rivers University -
Marie Bartlett
Instructional Designer, Thompson Rivers University -
Diane Janes
Coordinator, CELT, Thompson Rivers University