In order to maximise your participation in this virtual format, we encourage you to complete the following steps:

  1. Complete and personalize your profile and login information (don’t forget to add your picture!)
  2. Download the Mobile App to receive push notifications, access all the schedule features and calendar and be able to chat* with your peers. For instructions on how to download on your mobile device click here.
  3. Check out the event schedule and register for sessions you wish to attend to create a personalized agenda.
  4. Verify that your home computer meets the Technical Minimum Requirements to attend.
  5. Share inspiring moments and engage on social media with #pets20.
  6. Look through the Attendee list, find people you want to meet and send them messages using the event Mobile App to network.
  7. Read the Frequently Ask Questions (FAQs).
  8. Contact us at if you have any questions or concerns!

* Chat feature only accessible via the event Mobile App

How to Maximize your Virtual Experience