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Tuesday 3 October, 2023

Time Zone: (GMT-05:00) Eastern Time (US & Canada)
8:00 AM
8:00 AM - 9:30 AM | 1 hour 30 minutes
9:30 AM
9:30 AM - 10:30 AM | 1 hour

- Sam Gagnon, SG Kind Business Solutions

9:30 AM - 10:30 AM | 1 hour

- Moderator: Sabrina Coccagna - Assistant Director, Conferences and Events, University of Toronto Mississauga- Kathy Newstead - Operations Manager, Events and Hospitality Services, Queen's University- Jessica Latus - Sustainability Officer, McGill University- Cassandra LaMontagne - Sustainability Manager, Concordia University- Michael Yarymowich - Director of Sustainability, Aramark Canada

10:30 AM
11:00 AM
11:00 AM - 12:00 PM | 1 hour

Moderator : Oliver Di Volpi, Food Services Manager, Concordia UniversityMathieu Laperle - Senior Director, Student Housing and Hospitality Services, McGill UniversityColin Porter - Director, Hospitality Services, University of Western OntarioTBC, McMaster UniversityDeborah Langford - Director of Ancillary Services, Bishops University

12:00 PM
12:00 PM - 1:00 PM | 1 hour
1:00 PM
1:00 PM - 2:00 PM | 1 hour

Chantal Lambert, Marriott International Let's discuss how we can optimize revenue for your rooms and accommodations through effective revenue management. Our main areas of focus will include strategic pricing, room availability, and distribution, all of which are crucial factors for revenue optimization. We'll discuss how individual and group demand can impact your revenue and explore important metrics to track and measure progre...

2:00 PM
2:30 PM
2:30 PM - 3:30 PM | 1 hour

 - Chris Bailey- Productivity and Performance Expert

5:15 PM
5:15 PM - 6:30 PM | 1 hour 15 minutes

Before dinner we’ll be heading to La Grande Roue for panoramic views from the largest observation wheel in Canada. 360-degree views from 60 metres in the air enclosed in a warm, state of the art gondola. Sponsored by Logiflex.A short walk from the wheel will find you at the historic Auberge S...

6:45 PM
6:45 PM - 11:30 PM | 4 hours 45 minutes
Schedule
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